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Frequently Asked Questions
What is your shipping Policy?
Original Artworks and Limited Editions are packaged and shipped with USPS or UPS, and should take between 2-6 days to arrive after shipment is made. International shipments may take anywhere from 7-15 days depending on customs issues in your country. Please note we are not responsible for the delay due to customs or any unforeseen bad weather or disaster. All shipments are processed within 24-48 hours of order for physical (in-stock) art items.
Prints are printed and shipped by third party. Shipping for standard prints with no additions (framing, matting, i.e.) typically produces in 1 business day. Shipping will vary with location and speed of delivery.
What is your Policy on Returns/Exchanges/Refunds?
If you are, for any reason, unhappy with your purchase from my store, please let me know and we will be more than happy to make it right via refund or replacement.
Original artworks (like paintings) however, cannot be replaced or refunded. These are originals that I put work and time into and are sold as is. Please know that I always strive for 100% customer satisfaction so if something should occur, I am very happy to discuss with you some options so that we both have a great experience!
Shipments on paintings are always insured and some package will require signature, so that should anything happen to it, the payment can be refunded or the painting replaced.
- We are not responsible for errors on the part of the buyer, such as errors in the shipping address provided.
- We cannot be responsible for lost international packages, as USPS first class international only provides tracking until the parcel leaves the U.S.
Since we have no control over each country's specific mail service & customs office, we can only ship the package in good faith & send it on its way.
How can I keep up with your new work?
Join Alice MC mailing list to keep informed of new promotion, new works, and events. You can also find her on Instagram @ArtByAliceMC and on facebook at ArtbyAliceMC.
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The above preview shows how to use the live preview on this website. The image displayed is just an example, and is not available for sale.
This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.
To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!
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